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If you wish to contact us or arrange a call back at a time that is convenient to you, please complete the below enquiry form.
The personal data we collect from you includes:
We use Google Analytics & Hotjar software to collect information about how you use planetuenergy.com This includes IP addresses. The data is anonymised before being used for analytics processing.
Google Analytics & Hotjar processes anonymised information about:
We do not store your personal information through Google Analytics or Hotjar (for example your name or address).
We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.
We collect information through Google Analytics & Hotjar to see how you use the site. We do this to help:
We also collect data in order to:
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of planetuenergy.com.
The legal basis for processing anonymised data for Google Analytics is your consent.
The legal basis for processing all other personal data is that it’s necessary:
Data may be shared with third party suppliers in order to complete an action requested by the person.
We may:
We will only retain your personal data for as long as:
We will keep your email data until you unsubscribe. We will keep your feedback data for 2 years.
Your rights
You have the right to request:
You can also:
If you have any of these requests, get in contact with fern@planetuenergy.com.
If you wish to contact us or arrange a call back at a time that is convenient to you, please complete the below enquiry form.